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Evaluation Review, Vol. 30, No. 6, 817-823 (2006)
DOI: 10.1177/0193841X05285662

Effects of an Introductory Letter on Response Rates to a Teen/Parent Telephone Health Survey

Susan I. Woodruff

Joni A. Mayer

Elizabeth Clapp

San Diego State University

The authors conducteda pilotstudyin preparationfor a larger investigationthatwill rely ontelephone surveys to assess select health behaviors of teens and their parents, with a focus on indoor tanning. This study used a randomized design to assess the impact of a presurvey letter on response rates to a telephone survey, as well as prevalence estimates of ever having used an indoortanningfacility. The letter didnothavea significanteffect onresponserates or prevalence estimates in the two cities under study. Findings suggest that researchers should not assume that a letter sent in advance of a telephone survey will necessarily increase response rates enough to justify their use.

Key Words: response rate • cooperation rate • telephone survey • presurvey letter

References

  • American Association for Public Opinion Research. 2000.Standard definitions: Final dispositions of case codes and outcome rates for surveys. Ann Arbor, MI: American Association for Public Opinion Research.
  • Dillman, D. A., J. L. Eltinge, R. M. Groves, and R. J. A. Little. 2002. Survey nonresponse in design, data collection, and analysis. In Survey nonresponse, ed. R. M. Groves, D. A. Dillman, J. S. Eltinge, and R. J. A. Little, 3-26. New York: John Wiley.
  • Groves, R. M., and M. P. Couper. 1998. Nonresponse in household interview surveys. New York: John Wiley.
  • Kennedy, J. M., R. B. Parks, N. Bannister, J. Inghram, and H. Terhune. 1998. An analysis of the effect of varying pre-survey letter characteristics on cooperation rates. Paper presented at the annual meeting of the American Association for Public Opinion Research, St. Louis, MO.
  • Majowicz, S. E., V. L. Edge, J. Flint, P. Sockett, and K. Doré. 2004. An introductory letter in advance of a telephone survey may increase response rate. Canada Communicable Disease Report, 30-13. http://www.phac-aspc.gc.ca/publicat/ccdr-rmtc.
  • Parsons, J., and L. Owens. 2002. Using advance letters in RDD surveys: Results of two experiments. Survey Research 33 (1): 1-2.
  • Robertson, B., M. Sinclair, and A. Forbes. 2000. The effect of an introductory letter on participation rates usingtelephonerecruitment. AustralianandNew ZealandJournalof PublicHealth 24 (5): 552-552.
  • Smith, W., T. Chey, B. Jalaludin, G. Salkeld, and T. Capon. 1995. Increasing response rates in telephone surveys: A randomized trial. Journal of Public Health Medicine 17 (1): 33-38.[Abstract/Free Full Text]

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This Article
Right arrow Abstract Freely available
Right arrow Free Full Text (Free PDF) Free
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Similar articles in ISI Web of Science
Right arrow Similar articles in PubMed
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via ISI Web of Science (1)
Right arrow Citing Articles via Google Scholar
Google Scholar
Right arrow Articles by Woodruff, S. I.
Right arrow Articles by Clapp, E.
Right arrow Search for Related Content
PubMed
Right arrow PubMed Citation
Right arrow Articles by Woodruff, S. I.
Right arrow Articles by Clapp, E.
Social Bookmarking
 Add to CiteULike   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati  
What's this?