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Evaluation Review
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Ongoing Labor Relations

A Quasi-Experimental Approach

Karl J. Duff

University of Georgia

This article summarily reviews initial results of a twelve-month period oflaborrelations at a southeastern manufacturing plant. It presents the contention of the author that grievances occur with statistically predictable frequency in a normal labor relations environ ment. Once that frequency is established, very simple quantitative methods can provide management with important data relative to current and short-run future labor relations, as well as providing a useful tool in the evaluation of the efficacy of management's actions after particular interactions with a union.

Evaluation Review, Vol. 5, No. 5, 686-698 (1981)
DOI: 10.1177/0193841X8100500506
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