Evaluation Review

 

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Evaluation Review, Vol. 25, No. 6, 583-604 (2001)

Reducing Overclaiming in Needs Assessment Studies: An Experimental Comparison

Robert J. Calsyn

University of Missouri–St. Louis

William L. Kelemen

University of Missouri–St. Louis

E. Terrence Jones

University of Missouri–St. Louis

Joel P. Winter

University of Missouri–St. Louis

A randomized experiment investigated the effect of various instructional sets on reducing agency awareness overclaiming, that is, claiming knowledge of fictitious agencies. As predicted, respondents who were warned that the list contained fake agencies exhibited less agency awareness overclaiming than respondents who were not warned. However, providing respondents a memory retrieval strategy had no effect on agency awareness overclaiming. A multivariate model, which included demographic variables, response style variables, and knowledge variables, explained 40% of the variance of agency awareness overclaiming.

Key Words: needs assessment • false memory • response bias


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