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Evaluation Review, Vol. 18, No. 6, 730-740 (1994)
DOI: 10.1177/0193841X9401800605

Rehabilitation Program Evaluation

Use of Focus Groups to Empower Clients

Kathryn E.H. Race

Jewish Vocational Service

Deborah F. Hotch

Jewish Vocational Service

Todd Packer

Jewish Vocational Service

Despite the fact that focus groups can meet many program assessment needs, this technique has been underused in rehabilitation program evaluation. To underscore its potential utility, this article will highlight a series of focus groups conducted in a vocational training and rehabilita tion setting. A total of 70 clients participated in eight focus groups intended to identify clients' perceptions of program strengths and weaknesses. After a brief summary of results, particular attention will be given to discussing the advantages of using a social science model applied to focus groups and how empowerment of clients can be a central theme in such efforts. Limitations of this technique are also noted.


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