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Evaluation Review, Vol. 17, No. 4, 457-471 (1993)
DOI: 10.1177/0193841X9301700403

Evaluating a New Distribution System for Department of Veterans Affairs Depots

Frances M. Weaver

Hines VA Hospital

Frank M. Bonarigo

Hines VA Hospital

Diane C. Cowper

Hines VA Hospital

Joseph D. Kubal

Hines VA Hospital

Cindi A. Pedersen

Hines VA Hospital

John G. Demakis

Hines VA Hospital

This study evaluated the effectiveness of a new 72-hour delivery system (USXPRESS) for pharmaceuticals purchased by the Department of Veterans Affairs (VA) hospitals from VA de pots. Thirty-three test sites were compared with 11 matched sites using a pretest-posttest quasi- experimental design. Outcome measures included inventory and transportation costs, storage space, system satisfaction, and drug availability. As a result of USXPRESS, both the dollar value of inventory and pharmaceutical storage space decreased in VA warehouses. Respondents were more satisfied with USXPRESS than the previous system. The primary goals of reduced inventory, decreased space needs, and increased satisfaction were met through USXPRESS.


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